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Terms and Conditions 

Here is where you can find our privacy policy and some of the boring but necessary terms and conditions.

Privacy Policy

 

This Privacy Policy describes the information that Feeling for Healing (“we”, “us”, “our”) collects through this website located at www.feelingforhealing.co.nz (“the Site”).

Please read through the content of this Privacy Policy carefully and ensure that you understand it. If you do not understand the content of this Privacy Policy or do not accept or agree with it then you must stop using this Site immediately. By using our site, you consent to our Privacy Policy.

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How we collect and use information 

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Information volunteered

We may collect and store personal or other information that you voluntarily supply to us online while using our website including information about your:

  • name

  • email address

  • postal address

  • presenting concerns

This information is provided to us voluntarily by filling out one of our online contact forms, emailing us, purchasing from our store, or subscribing to our website.

 

Cookies

We may collect information about your computer or mobile device, including where available your IP address, operating system and browser type, for system administration, and to report aggregate information to our business users. This is statistical data about the browsing actions and patterns of our users. we may obtain information about your usage of myfinalsleep.com by using a cookie file which is stored on the hard drive of your computer or the internal memory of your mobile device. Cookies contain information that is transferred to your computer's hard drive or your mobile device's internal memory. Cookies help us to: improve the Site; deliver a better and more personalised service both through the Site and through third party websites and applications. They enable us to:

  • support our analytics, to estimate our audience size and usage patterns;

  • prevent fraud, and your data from unauthorised parties, and comply with legal requirements. For example, we use cookies to determine if you are logged in;

  • store information about your preferences, and so allow us to customise the Site according to your individual interests;

  • manage notifications and some of the content you see, so that you don’t keep seeing the same notifications over and over again;

  • deliver advertising to you that is more suited to your interests, both through the Site and through third party websites and applications (including Facebook and Instagram);

  • speed up your searches; and

  • recognise you when you return to the Site.

You may refuse to accept cookies by activating the setting on your browser or your mobile device which allows you to refuse the setting of cookies. If you select this setting you may be unable to access certain parts of the Site. Unless you have adjusted your browser or mobile device setting so that it will refuse cookies, our system will issue cookies when you log on to the Site.

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Third party providers - Analytics

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  • We may use third party vendors to assist us to analyse how our site is used.  These third parties have access to your personal information only to enable them to perform these tasks on our behalf and they may not disclose it or use it for any other purpose.

  • Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.  See this link: https://tools.google.com/dlpage/gaoptout

Third party providers – Targeting and Remarketing

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  • We may also use third party vendors for remarketing.  This allows us to advertise to you on third party websites after you leave our website.  We may do this via cookies located on our site.

  • Most third party vendors allow you to opt-out or amend your settings.  You can do this for Google by using the following link: http://www.google.com/settings/ads and for Facebook by clicking here https://www.facebook.com/help/568137493302217

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Why do we collect your personal information?

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We collect your personal information in order to:

  • send you information on Feeling for Healing, including promotional information and informational blogs

  • ensure that our site is presented in the most effective manner for you; or

  • if you are client, to provide you with coaching services.

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How do we store your information?

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The data that we collect from you may be transferred to, and stored at, a location outside New Zealand. All information you provide to us is stored on our third party service providers’ secure servers.

We will take reasonable steps to ensure that any transfers of your data are compliant with applicable data protection and privacy laws. We will also implement reasonable technological and measures to ensure that once transferred outside of New Zealand, your data is treated securely and in accordance with this privacy policy.

The transmission of information via the internet is not completely secure. We will do our best to protect your personal data, however, we cannot guarantee the security of your data transmitted to the Site; any transmission is at your own risk.

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Information provided during sessions is kept on a password protected cloud based storage system. Any hard copies of your information are kept securely in a locked safe on premises. We respect your right to privacy so in the event that your information needs to be shared for your or someone else's safety we will make reasonable attempts to discuss this with you at the time.

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Electronic Communications

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All of the messaging or emails that are sent to you by the Site include an unsubscribe link in them. You can remove yourself at any time from our mailing list by clicking on the unsubscribe link that can be found in every communication that we send you. 

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Correction of personal information

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You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at: feelingforhealingnz@gmail.com.

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Links to other sites

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The Site may contain links to other sites. We are not responsible for the privacy practices of those websites and have no knowledge of whether cookies or other tracking devices are used on any such linked sites. If you have any concerns regarding the privacy of your information you should ensure you are aware of the privacy policies of those sites before disclosing any personal information. 

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Further Information.

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If you have any questions about this Privacy Policy or require more information concerning our privacy practices please contact Feeling for Healing at feelingforhealingnz@gmail.com

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Changes to the privacy policy

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This Privacy Policy is accurate as of 11 October 2024. We reserve the right to alter or amend it without notice.   Your first use of our website after the date of any amendments or alterations will constitute your acceptance of such changes therefore we recommend you review this Privacy Policy regularly to stay informed of any changes.

Privacy Policy

Shipping Information

We endeavor to ship all in stock items within 2 business days and use next day targeted courier delivery on urban delivery orders.

Rural delivery incurs no additional cost but will be sent 3 day targeted delivery. 

Parcels are sent via NZ Post Courier and tracked, Shipping details will be emailed to you once the parcel is with NZ Post.

Free Shipping is offered on all orders over $70 including rural addresses.

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Please note that physical items are only posted within NZ at this time.

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Shipping Info

Returns Policy

Feeling for Healing will meet our obligations under the Consumer Guarantees Act in that where a product is found to be faulty you have the right to a repair, replacement, or refund as most appropriate.

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In some cases we may be able to provide a refund where a change of mind has occurred. Refunds will be considered on a case by case basis and will depend on the product and time since purchase. 

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Due to their nature we cannot offer refunds on digital products nor breathing necklaces (except where faulty) please consider these purchases carefully.

Returns Policy
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